Question 1

What is Gest.Life?

Accepted Answer

Gest.Life is a complete prenatal management platform that connects obstetricians to their pregnant patients. We offer tools for exam tracking, appointment scheduling, secure communication, and much more.

Question 2

How does the platform work?

Accepted Answer

The platform works on two fronts: the doctor has access to a complete panel to manage patients, view exams, and track the progress of each pregnancy. The patient accesses via app, being able to see exams, receive guidance, and communicate with their doctor.

Question 3

Is Gest.Life secure?

Accepted Answer

Yes! Security is our priority. All data is encrypted and stored in compliance with HIPAA standards and international data protection regulations. We use the highest security standards to protect doctor and patient information.

Question 4

How do I register my clinic?

Accepted Answer

To register your clinic, simply click 'Contact Us' and fill out the form. Our team will contact you within 24 hours for a personalized presentation and to set up your account.

Question 5

Can I have multiple professionals on the same account?

Accepted Answer

Yes! The Clinic plan allows multiple doctors on the same account, with centralized management and consolidated reports. Each doctor has their own access with their specific patients.

Question 6

How do the digital records work?

Accepted Answer

Gest.Life's digital records are complete and specialized in obstetrics. You can record all pregnancy information, including exams, ultrasounds, medications, and observations, all in one place and accessible from any device.

Question 7

Can I customize guidance for patients?

Accepted Answer

Yes! You can create and customize specific guidance for your patients, in addition to using our library of pre-defined content about each stage of pregnancy.

Question 8

How do I access the app?

Accepted Answer

Access is through an invitation from your doctor. After registration at the office, you'll receive a link via email or WhatsApp to download the app and create your account.

Question 9

Does the app cost anything for patients?

Accepted Answer

No! For patients, the app is free. All costs are covered by the doctor or clinic using the platform.

Question 10

Can I share information with family members?

Accepted Answer

Yes! You can invite your partner or family members to follow the pregnancy through the app, sharing important milestones, ultrasounds, and baby development.

Question 11

What payment methods are accepted?

Accepted Answer

We accept credit and debit cards. For annual plans, we offer special payment conditions.

Question 12

Can I change plans later?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time. Changes are proportional to the remaining period of your subscription.

Question 13

How can I learn about the platform?

Accepted Answer

Contact our team to schedule a personalized presentation. We'll show you all features and how Gest.Life adapts to your routine.

Question 14

How does cancellation work?

Accepted Answer

You can cancel your subscription at any time through the control panel. After cancellation, you keep access until the end of the paid period.

Question 15

How do I contact support?

Accepted Answer

Our support is available via email (suporte@gestlife.com.br), in-platform chat, or WhatsApp. Average response time is 2 hours on business days.

Question 16

Do you offer training?

Accepted Answer

Yes! We offer complete training for you and your team, including video lessons, support materials, and live sessions for questions.

Question 17

What is an obstetric medical record?

Accepted Answer

It is the specialized clinical record of a pregnancy: gestational age, LMP and due date, obstetric history, prenatal exams, ultrasounds and the evolution of every visit. In Gest.Life the obstetric record is 100% digital, with automatic calculations, risk alerts and access from any device — unlike generic EHRs, which were not designed for prenatal care.

Question 18

Does the digital prenatal card replace the paper card?

Accepted Answer

Gest.Life's digital prenatal card keeps all pregnancy information up to date and accessible on the patient's phone, and can be presented at visits, emergencies and the maternity ward. It can be printed whenever needed and complements the official booklet — with the advantage of never being lost or smudged.

Question 19

What is the difference between a generic EHR and an obstetric record?

Accepted Answer

A generic EHR serves any specialty and requires manual adaptation. Gest.Life's obstetric record ships with prenatal workflows built in: gestational age calculation, trimester-based follow-up, pregnancy-specific exams, risk classification and templates validated by obstetricians.

Question 20

Is the app for expecting mothers included in every plan?

Accepted Answer

Yes. On every Gest.Life plan the mother gets free access to the app, where she follows visits, exams, guidance and the baby's development. The platform cost is always covered by the doctor or clinic, never the patient.

Question 21

Is prenatal care on Gest.Life LGPD-compliant?

Accepted Answer

Yes. All doctor and patient data is encrypted and stored in compliance with the LGPD (Brazil's General Data Protection Law), with audit logs and automatic backups. The doctor-patient communication channel is also recorded and protected.

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Obstetric Records & Digital Card

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